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triage-policies: add a bugbot command for closing bugs
We have labels like needinfo or triage needed but all these labels require intervention from a privileged user - normal users cannot set labels on a project. The only thing users can all do is open/close/re-open bugs. So let's try to incorporate this into our event flow: if we need something from the user we ask for it, close the bug and when the user supplies this information they can re-open it. This means e.g. bugs waiting forever in triage will not show up as actionable in the issue list. Since users aren't used to that workflow let's add a bugbot blurb that explains that we're not really closing the issue, just using that as the only lever we have available. Part-of: <https://gitlab.freedesktop.org/libinput/libinput/-/merge_requests/1090>
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@ -137,6 +137,19 @@ resource_rules:
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[systemd](https://github.com/systemd/systemd/) repository to get that quirk included.
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[systemd](https://github.com/systemd/systemd/) repository to get that quirk included.
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Please link to the systemd issue here and if the hwdb entry indeed fixed this issue here, please
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Please link to the systemd issue here and if the hwdb entry indeed fixed this issue here, please
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remember to close this issue.
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remember to close this issue.
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- name: "Close bug for reopening"
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conditions:
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labels:
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- "bugbot::close"
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remove_labels:
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- "bugbot::close"
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comment: |
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I'm (temporarily) closing this bug. The bug may not be fixed yet (see any comments above)
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but unfortunately closing/re-opening is the only action all GitLab users are permitted to
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do. So we close it, you re-open it when whatever above has been addressed and
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then we know we need to look at it again. This may happen more than once in this issue but
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I'll only post this once.
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status: "close"
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- *close_needinfo
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- *close_needinfo
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- *remind_needinfo
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- *remind_needinfo
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- *help_needed
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- *help_needed
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